Version date: 28.04.2025
1. Scope of Application
These Terms and Conditions govern the use of the services, courses, e-books, coaching sessions, and other offerings provided by The Thriving Leader Academy & Agnete Lange-Lundetræ (“we”, “us”, “our”) through agnetelundetrae.com (“Website”).
By using our Website and purchasing our products or services, you agree to these Terms and Conditions.
2. Services Offered
We provide online courses, downloadable e-books, coaching sessions (group and individual), and consulting services. The descriptions of our products and services can be found on our Website and may be updated at any time.
3. User Obligations
When using our Website or purchasing products/services, you agree to:
- Provide accurate and complete information during registration and communication
- Use the Website and services only for lawful purposes
- Respect intellectual property rights and refrain from unauthorized copying, distribution, or reproduction of our content
4. Purchase and Payment Terms
Prices for our services and products are listed on the Website and are subject to change without notice.
Payment is required in full at the time of purchase unless otherwise agreed upon.
Accepted payment methods are displayed at checkout.
If you purchase coaching services, you agree to the mutually scheduled times and any specific terms outlined in your coaching agreement.
5. Refund and Cancellation Policy
Digital Products (Courses, E-Books):
Due to the nature of digital content, all sales of online courses and e-books are final. No refunds are offered once access has been granted.
Coaching Services:
Cancellation or rescheduling of coaching sessions requires at least 48 hours notice.
Missed sessions without proper notice may be forfeited without refund.
Consulting Services:
Consulting services are subject to individualized contracts that outline cancellation and refund terms.
6. Intellectual Property
All content provided through our Website — including courses, workbooks, materials, videos, graphics, and branding — is protected by copyright and intellectual property laws.
You are granted a limited, personal, non-transferable license to access and use the materials for your personal development only. You may not reproduce, distribute, modify, or create derivative works without our express written permission.
7. Liability Disclaimer
We make every effort to ensure the accuracy and reliability of the information provided on our Website and in our products.
However, we do not guarantee specific career outcomes or leadership promotions as a result of using our services. Your success depends on your personal efforts, abilities, and commitment.
We are not liable for any direct or indirect damages resulting from the use of our Website, products, or services.
8. Data Protection
We process personal data in accordance with our Privacy Policy, which complies with the European General Data Protection Regulation (GDPR).
9. Modifications to the Terms
We reserve the right to update these Terms and Conditions at any time. Changes will be effective once posted on the Website. It is your responsibility to review these Terms periodically.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of the Federal Republic of Germany.
The place of jurisdiction for any disputes is [Insert City, e.g., your business location].
11. Contact Information
If you have any questions about these Terms and Conditions, please contact:
Agnete Lange-Lundetræ
Kerschensteinerstraße 2, 21073 Hamburg
Email: coaching@agnetelundetrae.com